1. Swapfiets Germany
  2. Cancellation
  3. Cancellation

I have a contract for minimal 12 months, can I cancel it earlier?
How do I cancel my subscription?
I would like to cancel my subscription, how can I do this?
When can I cancel my subscription at the earliest?
Do you have a minimum period of termination?
I don´t need my Swapfiets anymore. Can I just bring it to your shop?
I´ve cancelled my contract to move, but want a Swapfiets in my new city, too! Ho does that work?
Is the cancellation always to the end of month?
Can I also return my bike in a different city than where I am subscribed?
Where I have to return my Swapfiets?
I registered for a Swapfiets, but I changed my mind. How can I revoke my registration?
I am not able to return the bike myself. Can someone else do this for me?
My bike is stolen and I want to cancel my subscription immediately. How can I do this?