1. Swapfiets Germany
  2. Payments
  3. Payment issues

There has been withdrawn a larger amount of money off my account than the monthly fee would be. Why?
I have arrears, how do I pay these?
The monthly fee was not debited. How do I pay now?
I have dropped the bike in your store, why I have still to pay?
The payment failed to complete, but next week I'll be able to transfer it. Is this possible?
I've received a payment reminder or a final notice. What can I do?
I have received a surcharge. When do I have to pay this?