1. Swapfiets Germany
  2. Payments
  3. Payment issues

I have arrears, how do I pay these?
The monthly fee was not debited. How do I pay now?
I have dropped the bike in your store, why I have still to pay?
There has been withdrawn a larger amount of money off my account than the monthly fee would be. Why?
The payment failed to complete, but next week I'll be able to transfer it. Is this possible?
I've received a payment reminder or a final notice. What can I do?
I have received a surcharge. When do I have to pay this?