1. Swapfiets Germany
  2. Getting started
  3. Sign up

In which cities can I find Swapfiets?
I am not in your service territory, can I still get a Swapfiets?
What is the service territory?
Can I immediately pick up a bike, if I register now?
I want to gift a Swapfiets, how can I do that?
How do I order a Swapfiets bicycle?
How can I receive my Swapfiets?
I just registered. What happens next?
I have placed an order. When will I receive my bicycle?
I have signed up, but I have not been contacted yet.
What is a First Delivery?
What do I need for the First Delivery?
How long does the appointment to deliver my bike take?
Can someone else pick up my bike or be there with the delivery?
Can I order multiple bikes on my account?
Can I rent my Swapfiets shorter that 1 month?
Who is responsible for a rented Swapfiets?
Can I choose a colour for my Swapfiets bicycle?
Why do you need to know my height?
Can I use my Swapfits outside the city?
Do you have a period of notice ?
Is there a discount for students using a Swapfiets-bike?
Do you offer a pupil´s discount?
When will the monthly amount be deducted?
I registered for a Swapfiets, but I changed my mind. How can I withdraw my registration?
Can I order multiple bikes for my family?
My child is underage. Can he/she register for Swapfiets?
I am under 18 years old can I pick up my bike myself?
How does it work with direct debit if I am younger than 18 years?
I submitted the wrong information during registration, how can I change this?