1. Swapfiets Germany
  2. Service
  3. Request a swap

I am not in your service territory, can I still get help?
What does a swap mean?
Where can I swap my bike?
How do I request a swap?
I live outside the service area of Swapfiets. Where can I swap my bike?
What does a swap cost?
My bike needs a fix-up. Will I get another bike during the fix?
Does Swapfiets have retail stores?
Is it necessary to make an appointment to visit the store?
Can I also fix my bike myself?
I can't make it to my appointment. Can someone else be present on my behalf?
I've missed my appointment. What do I do?
Do you make swaps at the weekend?