Surcharges - e-Kick

In case of any damage, loss or theft of the e-kick, the following surcharges will apply:

Lost e-kick

€400

Lost key

€15

Unlocked

€170

Not locked

€550

Depot collection

€40

Unjustified Swap

€20

Start-up costs *

€30

Lost charger

€40

 

*Start-up costs are charged in the event the renter wants to register for a new subscription within three months after notice of the termination of his previous subscription. In this case an amount of €30 start-up costs will be charged. 

Please make sure to contact Swapfiets within 24 hours when any of these situations occur. 

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