I have a contract with a minimum contract duration, can I cancel it earlier?
When you have a minimum contract duration for example of 6 or 12 months, it is unfortunately not possible to cancel your subscription before that time. You can always hand your bike in earlier, but you do have to pay until the end of your subscription.
If you want to cancel your subscription, you can do this easily through account.swapfiets.com. Go to "subscription" and then "cancel subscription". Please take into account that we have a one month notice period, if your minimum contract duration is reached.
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