There has been withdrawn a larger amount of money off my account than the monthly fee would be. Why?
This is often the first payment. This is because your first payment is a combined payment of the first two months. e.g. You got a Swapfiets on the 15th of January, so in February you'll pay for 16 days in January and do the pre-payment for February.
If you have a subscription that can be terminated monthly with us, the €15,- will also be deducted in the first month, on top of the regular subscription fee.
It is also possible that a surcharge was withdrawn besides the subscription fee. For example for a lost key. If you contact us we'll gladly explain!
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