My bike has been taken by the municipality. What do I do now?

Ah, that's annoying! You can go to the Bicycle Depot to collect your bike, don't forget to bring your key to do this! Also, you will need your frame number. Contact us, so we can let you know what this is.

If you're unable to pick up the bike yourself, we can come by to get you another bike! For this service we charge 40,- Euro - the delivery of the bike and a new chain lock included. 

Has your question been answered?

Sorry to hear that. How can we improve this article?