My bike is stolen and I want to cancel my subscription immediately. How can I do this?

Sorry to hear your bike was stolen and too bad you want to cancel your subscription! This is no problem of course. Keep in mind that we do have a 1 month notice period. You can choose to return the key of the bike immediately or receive a bike for the remainder of the cancellation period. Either way, we have to file a report for the police together.

Please let us know, so we can arrange this for you. 

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