How do I request a swap?

If you experience any trouble with your Swapfiets, like a flat tire or a broken chain, you can request a swap. We will make sure that your bike is fixed as soon as possible so you can enjoy your bike again!


This is how you can request a swap:

  • Send us a message via WhatsApp
  • Send us an e-mail
  • Send us a message via Facebook or Twitter
  • Call us on +49 30 700 14 500
  • Download the app:

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