What is the minimum duration of the contract?
In most cities were Swapfiets is active, we have two options for your contract and contractperiod:
1) A monthly subscription. This subscription can be terminated on a monthly basis, with one months notice. If you choose this option we will charge a €15,- one-off fee when you sign up. These costs will be charged with your 1st monthly payment.
2) A 12 month subscription. If you know you will be using Swapfiets for a longer period, then why not opt for a longer subscription? When you choose this subscription we will not charge a €15,- one-off fee. After 12 months your subscription can be cancelled monthly.
We have a termination period of one month for both subscriptions.
In Oldenburg, Bremen, Freiburg, Cologne and Düsseldorf we only offer the monthly subscription. You have a one month termination period there, including a one month cancellation period.
Be aware, this is only the case for customers that started a subscription with Swapfiets on or after 10-02-2020.
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